Question 1

How do I take part in this promotion?

Accepted Answer

To participate in the Breville Fast Track Barista Pack promotion, you must purchase a participating product (Breville Espresso or Coffee machine) and retain your original proof of purchase. Register your details and upload your proof of purchase within 30 days of purchase. Approval may take up to 5 days to process. Once approved, we'll send you complimentary bags of coffee beans from beanz.com by Breville. The number of free coffee bags will be displayed when you add the product to your cart. You will also receive an email with links to video tutorials that are specific to your machine and another to set up your cashback destination by creating a Hyperwallet - a PayPal Service account.

Question 2

How many times can I register?

Accepted Answer

Only one (1) registration per product is permitted. If you purchase more than one participating product, you may register each product in the program. However, cashback from your coffee beans purchases will be applied to a single Product until you have earned full cashback on that product. Subsequent coffee purchases will be credited to the next participating product.

Question 3

What can I use as my proof of purchase and what should it show?

Accepted Answer

This depends on where you made your purchase:

If you bought your product from a physical store, simply use the receipt you received with your purchase.

If you made your purchase online, use your invoice. Alternatively, you can send your order confirmation along with the delivery note.

When sending your proof of purchase, make sure the image is clear and uncropped, and that it shows the following information:

What you bought
Where you bought it
Date of purchase

If you need some help uploading your proof of purchase, select How do I upload my proof of purchase? below.

Question 4

How do I upload my proof of purchase?

Accepted Answer

You'll be asked to upload a digital copy of your proof of purchase when submitting your registration. How you do this depends on the type of proof of purchase you want to upload.

Digital proof of purchase

If you made your purchase online, then it's likely your proof of purchase will have been sent to you by email. Simply screenshot your invoice or order confirmation email, making sure the following information is clearly visible:

What you bought
Where you bought it
Date of purchase
Price you paid

Need help taking screenshots? Select your device type from the list below:

Alternatively, you can save the entire email as a PDF. You can usually do this by selecting Print then Save as PDF. You can then upload the PDF file to your registration.

Sometimes, invoices are attached to emails as PDF files; in this case, simply download the invoice and upload it to the form.

Physical proof of purchase

How you upload a physical proof of purchase document (like a shop receipt or delivery note) depends on what type of device you're using to register. Choose your device type from the options below and follow the instructions:

I'm using a Windows PC or Mac

If you have a scanner, you can simply scan your receipt or delivery note and upload it straight to your registration form.

If you don't have a scanner, simply take a picture using your mobile phone, tablet or digital camera - or use a scanner app. When taking your picture, making sure the following information is clearly visible:

What you bought
Where you bought it
Date of purchase
Price you paid

You can then transfer the image to your PC or Mac. To do this, simply email the images to yourself and download from there.

Alternatively, you can select the option that best applies to you from below and follow the instructions:

I need to transfer my picture to a Windows PC

I need to transfer my picture to a Mac

I'm using a phone or tablet

If you are registering on your tablet or phone, you can take a picture of your receipt or invoice using your device and upload the image straight from your picture library.

Uploading your proof of purchase

To upload your proof of purchase, click Upload then simply find and select the image or PDF file you'd like to upload. You can select more than one document if you like.

Once you have uploaded a document, you can upload additional documents by clicking Add file.

If you have selected the wrong file by accident, you can remove it using the delete button (indicated by the bin icon).

Once all your files have been uploaded, click Next.

Question 5

The picture of my proof of purchase is too large to upload. What should I do?

Accepted Answer

If you've had a notification saying your file is too large, you'll just need to resize it. You can do this in one of the following ways:

If you're using a Windows PC

Open the image in the Windows Photo app. This should happen automatically when you double click it.

Click the three dots at the top-right of the window.

Select Resize.

Select M Best for emails and messages.

Give the file a name you'll remember and click Save.

You should now be able to upload the new file.

If you're using a Mac

You'll find all you need to know under Resize, rotate or flip an image in Preview on Mac.

When you've completed the steps, try uploading again.

If you're using an Android device

Open your Android's camera.

Select Settings.

Set your Picture quality settings to Standard.

Take the picture of your proof of purchase again.

You should now be able to upload the new file. If you're still unable to, try setting your Picture quality to Low.

If you're using an iPhone or iPad

Tap the Photos app.

Find the image of your receipt.

Tap Edit.

Tap the crop button in the bottom-left corner.

Tap the white square button in the bottom-right corner.

Choose the size you'd like to crop your picture to.

When you've done this, try uploading it again. If you're still unable to, follow the steps again and choose a smaller size.

Question 6

Will I receive free bags of coffee beans?

Accepted Answer

When your registration is fully completed we will ship your free bags of coffee beans from beanz.com by Breville in the next 5 to 7 business days.

Question 7

When will I get my cashback?

Accepted Answer

Once a milestone has been reached and the payout has been processed, the payee can expect funds to be deposited to their bank account within 1-3 business days. (Processing times vary by financial institution and is subject to change). You will receive an email when the payout has been processed successfully.

Question 8

Who do I contact if I have a problem with my machine?

Accepted Answer

If you experience any issues with your machine, please contact our Breville customer service team.

Question 9

What do I get with my machine purchase?

Accepted Answer

The Oracle® Touch, the Oracle® Jet and the Barista Touch™ Impress qualify for 6 free bags of coffee beans and a Shake & Take™. The Shake & Take™ is an all-in-one travel cup and espresso shaker for iced or hot drinks on the go.

The Oracle®, the Dual Boiler™, the Barista Pro™ and the Barista Express Impress™ qualify for 4 free bags of coffee.

The Barista Touch™, the Barista Express®, the Infuser™, the Duo-Temp™ , the Bambino® Plus, the Bambino® , the Breville Precision Brewer® Thermal qualify for 2 free bags.

Please refer to the terms and conditions for more details.

Question 10

What is Beanz ‘Barista’s Choice’ and how often will I get my free bags?

Accepted Answer

Barista’s Choice is a curated coffee experience put together by our experts at beanz.com by Breville where each delivery features a different (but equally special) set of coffee beans from the best roasters in the country. As part of the Fast-Track Barista Pack, you’ll get 2 bags (250g each) of fresh coffee beans delivered to you every 4 weeks.

Up to $800 cashback

the Fast-Track Barista Pack

Bundle an espresso or coffee machine with fresh beans from the country's leading roasters, get step-by-step expert guidance, and earn up to $800 cashback.

Why we created the Fast-Track Barista Pack

How it works

Buy an espresso or coffee machine and get 6 free bags of coffee and a Shake & Take™ with the Oracle Jet, Oracle Touch or the Barista Touch Impress. Other machines qualify for up to 4 free bags. T&Cs apply.

Earn $50 cashback on every $200 spent on beanz.com by Breville, up to a maximum of $800 cashback.

Learn how to become a home barista in no time with our machine-specific tutorials.

Step into beanz.com

Your coffee journey starts here!

Specialty coffee from the country's best roasters

Meet our 21 Roasters

Allpress

Coffee tutorials to create perfect coffee every time

"Ordering coffee from my favourite roaster has never been easier! I also really enjoy using beanz.com to discover new roasters and learn more about different blends. It's a nice way to branch out and learn more about the coffee world."

"So great to get freshly roasted beans delivered within days of being roasted and straight to my front door. I used to lie in on weekends but now I can't wait to get up and get the espresso machine fired up."

"What an amazing selection of Australia's leading Specialty Coffee roasters! Beanz is extremely user friendly, informative, reliable and has opened my coffee palate to a whole range of new flavours. Will continue to purchase and experiment with my bean selection in the future."

"The quiz worked perfectly to narrow down the selection, I was able to try some amazing new coffees that were exactly what I was after. Having them turn up at my door just 2 days after roasting was incredible. I can't wait to try out more!"

"I was pleasantly surprised by the huge selection of coffee available. Thank you Beanz Team!"

"beanz.com has made it so simple and easy to order fresh coffee beans. The selection is massive and all tastes are catered for."

"Ordering coffee from my favourite roaster has never been easier! I also really enjoy using beanz.com to discover new roasters and learn more about different blends. It's a nice way to branch out and learn more about the coffee world."

"So great to get freshly roasted beans delivered within days of being roasted and straight to my front door. I used to lie in on weekends but now I can't wait to get up and get the espresso machine fired up."

"What an amazing selection of Australia's leading Specialty Coffee roasters! Beanz is extremely user friendly, informative, reliable and has opened my coffee palate to a whole range of new flavours. Will continue to purchase and experiment with my bean selection in the future."

"The quiz worked perfectly to narrow down the selection, I was able to try some amazing new coffees that were exactly what I was after. Having them turn up at my door just 2 days after roasting was incredible. I can't wait to try out more!"

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